Frequently Asked Questions
Everything you need to know about your next favorite accessory.
Are all your handbags authentic?
Yes, every item at Bagaholic undergoes a rigorous multi-point inspection process by our experts to guarantee 100% authenticity before it is listed.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging with the security tags still attached.
Do you offer a warranty on leather goods?
Yes, all our bags come with a 1-year limited warranty covering manufacturing defects in materials and craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible financing options through Klarna and Affirm.
How should I care for my new bag?
We recommend storing your bag in its provided dust bag, avoiding direct sunlight, and using a specialized leather conditioner every six months.